Jane Saunders
Owner/Manager and Software Application Trainer
Dip. Ed., B.Ed., Grad. Dip. I.T. & Comm. Ed., Cert. IV in Workplace Training and Assessment, A.R.A.D.

Jane has over 26 years experience in the education and training field and has been online since 1994.

She established HCT in 1993 to cater for home and office users wanting to train in their own environment on their own equipment.

She also teaches computer studies at RMIT University and has tutored at Melbourne University in the computer education department as well as various neighbourhood learning centres.

Jane is able to cater for diverse ranges in training; from the absolute beginner through to the advanced user. She is very patient and aims her lessons to the needs and levels of her clients.

Jane has three children under 6 and consequently she is managing HCT from her home. She only manages to train on the odd ocassion but she endeavours to maintain the high standards expected of her through her friendly and qualified contract trainers and technicians.

Greg Moore
Software Application Trainer
Dip. Ed., Grad Dip Comp. Ed, Dip. Frontline Mgt., Cert. IV in Workplace Training and Assessment.

Greg has over 30 years experience in the education & training field and has been involved with computers in education for over 22 years. He has been online since 1996 and has an extensive knowledge of web-based activities.

He is a competent user of both Macintosh and PC systems and has extensive knowledge of Mac OS set up, training and troubleshooting. He has worked for a Commonwealth Government agency, developing multimedia educational resources.

He currently runs his own business delivering computer training to small business and private clients, as well as for “University of the Third Age” students at RMIT University. He is a great listener and a very patient teacher and is able to tailor his sessions to meet the specific needs of his clients.

Greg has a broad range of experience including skills around word processing, presentations, spreadsheets, digital photography, scanning, image manipulation, web browsing, email, web publishing, chat and virtual reality panoramas.

He can provide personalised training on software titles such as: MS Word, PowerPoint, Excel, Outlook Express, Internet Explorer and Macintosh titles such as: AppleWorks, iPhoto, iMovie, iChat, iTunes, Keynote, Graphic Converter, Claris Home Page, Mail and QTVR Authoring Studio.

Bruce Saunders
Software Application Trainer, Typesetter, Systems Engineer and MAC Expert
Dip. Ed, Certificate IV in Workplace Training & Assessment

Bruce has had over 28 years experience as a computer systems engineer.

He is able to setup and repair Typesetting Systems (High End Desktop Publishing Systems).

Bruce has been training in many fields for over 25 years from and caters for customers from home offices to major Newspapers.

Bruce is our resident MAC expert.

Bruce is also an authorised Apple Solutions Reseller. He will be able to help you with almost any MAC problem.

He is currently teaching Adobe Illustrator, Adobe Photoshop, Quark Express, Adobe GoLive and Corel at RMIT University.

Kym Bell-Goodwin
Software Application Trainer specialising in MYOB, Quickbooks and Data Entry

Kym Bell-Goodwin has over 20 years experience working as a bookkeeper predominately using MYOB, in a wide variety of industries (advertising, printing, promotions, construction, plumbing and maintenance, steel fabrication, aromatherapy, direct selling and restaurants)

Specializing in SME arena, she has extensive understanding for what your requirements are when it comes to training yourself and your staff.

Kym is able to come onsite or work from her home to assist you with your bookkeeping needs.

Technical Support & Computer Sales

We are now very pleased to be associated with a leading technical support company that has been in business for 11 years. The company is owned and operated by Dale Peters B. Bsc. who has 30 years business experience with a background in retail, distribution, management and service industries.

We are a now able to offer quality, affordable and speedy service on-site for computer repairs, service and support offering same day service to all computer users in the greater Melbourne metropolitan area.

We come to you. We repair and service the full range of potential computer problems comprising:

• Hardware - motherboards, floppy & hard disk drives, display cards, mice, power supplies, multimedia & upgrades, modems, scanners
• Software - All versions of Windows, all major applications
• Monitors - Fading, colour dropout, lines, power supplies
• Printers - jamming, realignment, print quality
• Notebooks - hardware and software
• and are specialists in Networking, Internet connections etc.

We also sell custom built computers & all brands and configurations of computer hardware and offer same day no obligation quotes.

We have specialist technicians in all major Melbourne territories and offer same day service 14 hours per day, 7 days per week.

The aim of our business is long term total customer satisfaction resulting in the establishment of a sound reputation for reliability and quality with a large base of loyal customers.

Because the range of computer problems is so large, we strive to provide all the services needed by the customer without them having to call on separate repair companies to service and repair separate items and without them having to leave their homes or businesses. We repair, upgrade, purchase and service computer hardware for very competitive rates. This is augmented with manufacturers warranties and full after sales and service support.

Our response times are excellent. Between 2-24 hours. From your initial inquiry call we would generally be able to have a technician visit you between 2 - 6 hours depending on the time of day of the call. There are sometimes longer delays in more specialised areas such as printers, notebooks & Apple Mac machines.

Our hours of operation are from 8am - 10pm 7 days per week.